Privacy Policy
Last updated: July 1, 2026
Privacy Policy
Jane & the Jam GmbH operates this website in order to provide visitors with information about our wine bar, restaurant, events, reservations, opening hours, menus, and ways to contact us. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, communicate with us, or otherwise interact with us online.
For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), Jane & the Jam GmbH is the data controller of the personal information described in this Privacy Policy, unless stated otherwise.
Please read this Privacy Policy carefully. By using our website, you acknowledge that you have read and understood how we process personal information as described below.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. We may collect or process the following categories of personal information, depending on how you interact with our website and services:
Contact details, such as your name, email address, phone number, and any other contact information you choose to provide.
Communications with us, including the information you include when you send us an email, submit a website form, make an inquiry, request information, or otherwise contact us.
Reservation or event-related information, if you contact us about a booking, private event, table reservation, tasting, or similar request. This may include your name, contact details, requested date and time, number of guests, and any information you choose to share with us.
Device and usage information, such as your IP address, browser type, device type, operating system, referring pages, pages visited, time spent on the website, and other information about how you interact with our website.
Cookie and similar technology information, including information collected through cookies, analytics tools, and similar technologies, depending on your cookie settings and choices.
We do not sell products through this website, and we do not use this website to process online purchases, shopping carts, payment details, shipping details, returns, exchanges, or customer accounts.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you, when you contact us, submit a form, make an inquiry, or otherwise provide information to us.
Automatically through the website, including through cookies, analytics tools, server logs, and similar technologies.
From service providers, including Squarespace and other providers that help us operate, host, secure, analyze, or improve the website.
From third-party services, where our website includes or links to third-party tools, such as reservation tools, maps, social media platforms, embedded content, or analytics services.
How We Use Your Personal Information
We may use your personal information for the following purposes:
To operate and provide the website. We use personal information to make the website available, display content, maintain website functionality, and provide information about Jane & the Jam.
To respond to you. We use personal information to answer questions, respond to inquiries, handle reservation or event requests, and communicate with you about matters you contact us about.
To manage reservations, events, or hospitality-related requests. If you contact us about a table, event, tasting, group booking, or similar request, we use the information you provide to review, organize, confirm, or respond to that request.
To improve the website. We may use website usage and analytics information to understand how visitors use the website, improve content, fix issues, and make the website more useful.
For security and fraud prevention. We may use personal information to protect the website, detect and prevent misuse, investigate technical issues, maintain security, and protect our rights and the rights of others.
For legal and administrative reasons. We may use personal information to comply with legal obligations, respond to lawful requests, enforce our rights, resolve disputes, and maintain appropriate business records.
For marketing, only where permitted. If you have signed up to receive marketing communications from us, we may use your contact details to send you updates about Jane & the Jam, events, offers, or news. You can unsubscribe from marketing communications at any time.
Legal Bases for Processing
Where the GDPR applies, we process personal information on the following legal bases:
Contract or pre-contractual steps, where processing is necessary to respond to a request from you, such as a reservation inquiry, event inquiry, or other service-related communication.
Legitimate interests, where processing is necessary for our legitimate business interests, such as operating and improving our website, responding to inquiries, securing our website, maintaining business records, and communicating with visitors and guests, provided those interests are not overridden by your rights and freedoms.
Consent, where we rely on your consent, such as for certain cookies, analytics, marketing communications, or optional third-party services. You may withdraw your consent at any time.
Legal obligation, where processing is necessary for us to comply with applicable laws, regulations, or lawful requests.
Cookies and Similar Technologies
Our website may use cookies and similar technologies. Cookies are small files placed on your device that help websites function, remember settings, understand traffic, and improve user experience.
Squarespace, our website hosting provider, may place essential cookies that are necessary for the website to function properly. Depending on how our website is configured and your cookie choices, Squarespace or other third-party services may also use analytics, performance, or functionality cookies.
Where required by law, we will ask for your consent before using non-essential cookies, such as analytics, advertising, or certain third-party cookies. You can manage your cookie choices through the cookie banner or settings available on our website. You can also change your browser settings to block or delete cookies.
Please note that disabling cookies may affect the functionality or appearance of the website.
Squarespace
Our website is hosted by Squarespace. Squarespace provides website hosting, design, security, analytics, form, and related website services. In providing these services, Squarespace may process personal information such as website visitor data, device information, usage information, IP addresses, cookies, form submissions, and other information transmitted through the website.
Squarespace may process personal information on our behalf as a service provider or processor. Squarespace may also process certain information for its own purposes, as described in its own privacy documentation.
Information processed by Squarespace may be transferred to, stored in, or accessed from countries outside the European Economic Area, including the United States. Where required, such transfers are protected by appropriate transfer mechanisms, such as Standard Contractual Clauses or other lawful safeguards.
You can learn more about Squarespace’s privacy practices by reviewing Squarespace’s own privacy policy and related data protection documentation.
How We Disclose Personal Information
We may disclose personal information in the following circumstances:
With service providers that help us operate our website, manage communications, provide hosting, analytics, security, technical support, reservation-related services, or other business functions.
With Squarespace, as our website hosting and website service provider.
With third-party tools or platforms, where our website includes or links to services such as reservation platforms, maps, embedded media, social media pages, newsletter tools, or analytics providers.
When you request or consent to disclosure, such as when you interact with a third-party link, form, embedded feature, or service.
With professional advisers, such as lawyers, accountants, insurers, or other advisers where necessary for business, legal, or administrative purposes.
For legal reasons, where necessary to comply with applicable law, respond to lawful requests, enforce our rights, protect the security of our website, prevent misuse, or protect the rights, safety, and property of Jane & the Jam, our guests, visitors, or others.
In connection with a business transaction, such as a merger, restructuring, sale, transfer, or similar transaction involving all or part of our business.
We do not sell personal information.
Third-Party Websites and Links
Our website may include links to third-party websites, platforms, or services. These may include reservation platforms, social media pages, map services, embedded content, event partners, or other external websites.
If you follow a link to a third-party website or interact with a third-party service, that third party’s own privacy policy and terms will apply. We are not responsible for the privacy practices, security, accuracy, or content of third-party websites or services.
Marketing Communications
If you subscribe to receive marketing communications from us, we may use your email address or other contact details to send you news, event information, offers, or updates about Jane & the Jam.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly. If you unsubscribe, we may still send you non-marketing communications, such as replies to your inquiries or information relating to a reservation or event request.
Children’s Data
Our website is not intended for children, and we do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us using the details below and we will take appropriate steps to delete the information where required.
Security and Retention
We use reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including to respond to inquiries, manage reservations or event requests, comply with legal obligations, resolve disputes, maintain business records, and protect our rights.
The exact retention period depends on the type of information, the reason it was collected, applicable legal requirements, and whether continued retention is necessary for legitimate business or legal purposes.
Your Rights and Choices
Depending on where you live and subject to applicable law, you may have the following rights in relation to your personal information:
The right to request access to the personal information we hold about you.
The right to request correction of inaccurate or incomplete personal information.
The right to request deletion of your personal information.
The right to request restriction of processing in certain circumstances.
The right to object to processing based on legitimate interests or direct marketing.
The right to withdraw consent where we rely on consent to process your personal information.
The right to data portability in certain circumstances.
The right to lodge a complaint with a data protection authority.
These rights are not absolute and may be subject to exceptions under applicable law. We may need to verify your identity before responding to a request.
To exercise your rights, please contact us using the details below.
Complaints
If you have concerns about how we process your personal information, please contact us first so we can try to resolve the issue.
If you are located in the European Economic Area, you also have the right to lodge a complaint with your local data protection supervisory authority. In Berlin, the competent authority is generally the Berlin Commissioner for Data Protection and Freedom of Information.
International Transfers
Some of our service providers, including Squarespace and other third-party tools that may be used on the website, may process personal information outside the European Economic Area.
Where personal information is transferred outside the European Economic Area, we rely on appropriate safeguards where required by law, such as adequacy decisions, Standard Contractual Clauses, or other lawful transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal obligations, or data processing practices. When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or your data protection rights, you can contact us at:
Jane & the Jam GmbH
Brunnenstraße 27
10119 Berlin
Germany
Email: hello@janeandthejam.com
Phone: +49 30 24034783
For the purposes of applicable data protection laws, Jane & the Jam GmbH is the data controller of your personal information.